Writing that works : how to communicate effectively in business, e-mail, letters, memos, presentations, plans, reports, proposals, resumes, speeches /
Kenneth Roman and Joel Raphaelson.
- 3rd ed., completely rev. and updated ; 1st Quill ed.
- New York : Quill, 2000.
- xii, 193 p. : ill. ; 21 cm.
Includes bibliographical references (p. 146-149).
0060956437 9780060956431
00702901
English language English language Business writing.